Core Real Estate

Privacy Notice

Last updated: June 21, 2026

1. Who we are

Core Real Estate is operated by John Hernandez. For the personal data described in this notice, John Hernandez acts as the data controller and is responsible for how your data is processed.

2. Data we collect and why

  • Account data (name, email, login credentials) — to create and secure your account.
  • Service content (properties, units, tenants, financial records you enter) — to provide the Service.
  • Support messages — to respond to your inquiries.
  • Usage and device data (telemetry, device identifiers, IP address) — for security, fraud prevention, and product improvement.

3. Legal basis

We process your data to perform our contract with you (providing the Service), for our legitimate interests (security, fraud prevention, and improving the Service), to comply with legal obligations, and, where required, with your consent.

4. How we share data

  • Service providers / subprocessors — hosting, database, analytics, and support tooling that operate the Service on our behalf.
  • Merchant of Record (Paddle) — for the sale of the product, subscription management, payments, tax compliance, and invoicing.
  • Professional advisers — such as legal and accounting, where necessary.
  • Authorities — where required by law.

5. Data retention

We keep your personal data only for as long as needed to provide the Service and meet legal obligations. When it is no longer needed, we delete or anonymise it.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, to data portability, and to withdraw consent. Where applicable (UK/EEA), you may also lodge a complaint with your supervisory authority, and we will respond to requests within one month. To exercise your rights, contact us through the Service.

7. International transfers

Where data is transferred outside your region, we rely on appropriate safeguards such as standard contractual clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect your personal data.

9. Cookies

We use essential cookies required to operate the Service (such as keeping you signed in). Where we use analytics cookies, you can manage your preferences through your browser settings.

10. Contact

For privacy questions or requests, contact John Hernandez through the Service's support channels.